Returns & Exchanges

At PENN&INK N.Y, we want you to be completely satisfied with your purchase. If your items aren't a perfect fit, you can return any unworn and unwashed products within 14 days of receipt for a full refund or exchange.

1

Register Your Return

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the items in their original packaging with all tags attached, ensuring the package is securely sealed to prevent damage during transit.

3

Ship Your Package

Attach the provided prepaid shipping label to your parcel and drop it off at your nearest authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects and approves your return, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing